As social and market conditions evolve rapidly, many companies struggle to drive digital adoption.
By outsourcing your employee help desk to KDDI’s Microsoft 365 Help Desk, you get fast resolutions and reliable support to keep your business moving.
Years of Microsoft support expertise ensure a high first-contact resolution rate.
A dedicated Microsoft 365 support team handles everything from basic Q&A to technical troubleshooting.
Through the KDDI Microsoft 365 Help Desk, we provide services for inquiry handling, task execution and update information.
We tailor our staffing and support model to your needs.
[Pattern 1]
Full-service desk for all employees, covering basic support through technical troubleshooting
[Pattern 2]
Technical-only desk for your IT team or first-level help desk
We will propose a solution and provide a custom quote based on your requirements.
Please contact your KDDI corporate sales representative.
KDDI Corporate Sales Representative will consult with you and provide you with an estimate for the introduction.
If you have any questions, please feel free to contact us.